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Don't expect ANY communication regarding the status of your order. I've been waiting for my order since May 2020! No emails get answered. Telephone conversations are just empty promises. I've requested a refund through Bidorbuy a week ago and have had no response from the seller about this. Bidorbuy is being helpful (I'm looped into their comms with Lotsmore) but they are also receiving no responses from this seller. 0/10 I DO NOT RECOMMEND!