CN
Colin N
1 reviews | Active since Aug 2019
05 Jan 2020, 19:32
WORST EXPERIENCE !!!
Loom Insurance is quick to respond on chat, but claim departments takes forever. My claim took over 5 days and received a rejection letter because my phone was ****** from the car they concluded that the theft of Insured Device was unattended. And the comprehensive cover i took doesn't cover accidental loss. They do not even call you to understand in detail the cause of the incident. This is really disappointing.
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Replies (1)LOOM Insurance's replyOfficial
06 Jan 2020, 08:22Hi Colin,
We're sorry you feel this way. Kindly refer to our T&Cs regarding leaving devices unattended as well as accidental loss, you are welcome to let us know if you have any questions about it.
Take care,
LOOM
We're sorry you feel this way. Kindly refer to our T&Cs regarding leaving devices unattended as well as accidental loss, you are welcome to let us know if you have any questions about it.
Take care,
LOOM
LOOM Insurance's reply06 Jan 2020, 08:22
Official
Hi Colin,
We're sorry you feel this way. Kindly refer to our T&Cs regarding leaving devices unattended as well as accidental loss, you are welcome to let us know if you have any questions about it.
Take care,
LOOM
We're sorry you feel this way. Kindly refer to our T&Cs regarding leaving devices unattended as well as accidental loss, you are welcome to let us know if you have any questions about it.
Take care,
LOOM
