1 reviews | Active since May 2013
Flawslessly efficient. Most Pleasant experience
I have been with Loom since April of 2019 and I had unfortunate events happen since then. First my iPhone 6 fell in the parking lot at work and I claimed and the experience was wonderful. the supplier did not have and could not get a replacement but I was paid out with no hassles. About a month ago my P40 lite fell into the pool and cracked. I submitted the claim and had 30days to submit supporting documents. I submitted all supporting documents the evening of the 13th Jan 2021 (Wednesday). By 08:15 on the 14th(Thursday) the claim was approved, at 9:54 I received a call from supplier to arrange pickup of my device and at 11:55 my device was picked up. I got a call from supplier at 11:19 yesterday 18th (Monday) to state that the insurer (Loom) had approved for the device to be replaced and wanted to arrange payment of excess and delivery. Today 19th I received a new device. This was the most pleasant, convenient and flawless experience I have ever had with any insurer. would 100% Reccommend Loom to anyone looking for easy and affordable insurance.
