Excellent screen crack claim service

Though being a new company, their service is top notch. 10 days after taking out insurance on my S9+, my phone dropped and its screen cracked.

I mailed the Loom claims contact (they don't have an online claims portal, the only reason why I'm not giving them 5 stars), and the support agent rep**** very soon explaining exactly what I needed to do. They pre-booked my device with weFix for a damage evaluation. I did have some difficulty with the weFix but I emailed the support agent and they sorted it out for me while I was still at the mall. My repair was approved the very next day and the excess deducted from my bank account, and they even arranged that my device only be handed in after weFix had stock of replacement screens like I asked, so I don't have to be without a phone for 4 weeks.

I highly recommend Loom. Few things in life are as easy as dealing with them.