I have been ****med

I payed for parking at the airport for 10 days at OR Tambo though Looking4parking company, it's a UK company my reference is L4P-1-***. I was told that I have to call a drive 30min before I arrive and when I called the driver he told me that he has no business with the company and that he knows nothing about my arrangement. I almost became late because I now had to come up with a new plan.