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They do not do proper background check on the companies they use! Check reviews of companies they use and found reviews of cars left in the street and even a long row of burnt out car! Company I paid for via their website was not available to collect my car. When I complained on my return from a 3 day business trip they refused my claim as it was more than 48hr. I ended up paying a massive bill for short term parking as I did not have time to move my car to long term parking after waiting for them to collect.