No Response to Panic or Alarm activation.

We recently purchased a new home. We had been living in it for a few weeks and the alarm was still linked to the previous security company. Alarm activated on a few occasions, alarm was fully operational and the security company responded every time the alarm activated.<br> <br> 24 Mar 15 Lodaloza technicians arrived and installed their system. Technicians left and assured us system was fully operational.<br> <br> 26 Mar 15 Alarm activated, no response received.<br> 1 Apr 15 Panic Button pushed, no response received.<br> 6 Apr 15 Alarm activated, no response received.<br> <br> 9 Apr 15 Technicians from londoloza arrived and advised us that security panel and battey needed to be replaced, note that before londoloza the security system was fully operational. The cost of the repairs are in excess of R2 360-00 Excluding labour. <br> <br> My family and friends placed their faith and lives in the hands of londaloza and asked them to protect us, a service we paid for. Yet they have left us without any security and without any response when we needed it.<br> <br> I have phoned and sent numerous emails and still have not received any response from Londoloza.<br>