GM
GRAIG M

1 reviews | Active since Jan 2024

28 Jun 2024, 12:58

Lombard Bad Faith

I am claiming as a 3rd party and Lombard sent me settlement offer on 23 June, which I accepted and sent back the same day.

2 days later and they act in bad faith, which in my opinion is a breach of SAIA code of conduct.

Lombard do not want to fulfill the 1st legally binding offer and are trying to rescind the offer and have me take a lesser amount.

As they acted in bad faith how can I possibly trust the won't do the same thing with the 2nd offer.

I was told they would pay 1st offer in 5 days and today is day 5, still waiting for payment.

I have emailed Lombard twice and received no response.

0
Replies (1)
Lombard Insurance Company Limited
Lombard Insurance Company Limited's reply28 Jun 2024, 13:20
Official
 Dear Sir  

Thank you for getting in touch with us and bringing this matter to our attention. 

Kindly note that we have referred your complaint to the relevant division and one of our representatives will be in contact with you to investigate this matter further. 

Best

Lombard Broker Partner Team