Very bad service from Lollipop Kids Team

I have paid for clothes in March 2020 and is still waiting for my parcel or refund. They said i must wait for end of November 2020 for my refund and instead i received this mail below:

On Wed, Nov 18, 2020, 09:15 Lollipop Kids <***> wrote: Good day Erica

We are sad to share after many years we closed our business We would just to ensure all is settled with our clients

Please accept our apology for any inconvenience This was for sure the most terrible year ever We thank you for your support

Regards Lollipop Kids Team

On Sep 9, 2020, at 6:02 PM, Lollipop Kids <***> wrote:

I really hope that people will see this post and don't do any business with Lollipop Kids Team.

Thanks Erica