LOLLIPOP KIDS FACEBOOK TERRIBLE SERVICE

Extremely Terrible service!

Order placed and paid on 1 May, on the 5th May, inquired as to lead time of delivery, was informed the same day, it would be 10 days. Inquiry sent again on the 15th and 18th May, no reply.

Request sent again on the 9th June, reply was that they are busy packing out stock. Sent a mail on 15th June, was informed, all my styles of items on order did not arrive, would I consider other options, I rep**** yes. Please send options. Received no reply.

Requested a refund on 18th June. No reply. Posted via a comment on the 2nd July on one of their facebook posts, was deleted immediately. Posted again on the 7th July in the same manner, again. DELETED.

I then posted on Hello Peter and received an e mail asking me to remove the post. I rep**** inquiring to my refund, she asked me to accept 50% of my refund provided I remove the post and she will pay the balance afterwards. I asked her to refund my money in full. She asked me to meet her half way. (All of a sudden mails are being answered promptly) I then receive a mail from Hello Peter informing me that the company says I posted false information.

I then informed Lollipop kids they can keep the refund and I would leave the post up. Due to me not replying to the Hello Peter mail in a timely manner, my post was removed

I then sent a mail informing her that Hello Peter has removed the post and she must refund my money. Still no reply till now.

I pray no one else gets duped by this company.