Shocking service and attitude

<p>This company has no concept of time or customer service! I shared a container with my sister to transport furniture from jhb to Cape Town. They were two days late in collecting the load and put her under severe stress as she had to be out of her flat. Then they were meant to deliver my load to me last week. After many calls , SMS and promises made, they never got to me. I had to continuously phone them. They never return calls...none of them!! Somebody then called and said they will deliver on wed after Xmas. I say ok, today I had to call to confirm. No body phones me and again I make the calls. I speak to Nita st 8:30am...she will phone me back! 12h00...no call. I phone her 4 times and it goes to voicemail. I then get hold of Eben, the Manager...the rudest man I have ever spoken to in business! This is the manager who starts screaming at me because I pointed out to him their shocking service!! He tells me the load is on the way! How. An they just go there without me knowing to arrange someone to open up for them? He tells me every dealing with my sister was fine and he doesn't know what I'm talking about!! What??? She actually told them to cancel and refund her money because of their shocking service snd attitude!! Will never recommend or use them again...mostly because of Ebens shocking attitude towards clients who are paying his salary!! I threw the phone down on him. </p>