Just don't!

<p>From pitching up more than 6 hours too late to load, to having inexperienced packers who uses our trolleys to their benefit for loading, and stopped working when my husband jumped in to help since they were taking their sweet time and then ending up with a 3 month back and forth of empty promises for the damages occurred during the time that our goods were in their possession. Definitely NOT A STRESS FREE MOVE as promised on your website. In fact just disappointing to think that we've been asked to wait, and wait, and wait. The fact that my beds were pulled around on dirt with no protection, holes in my mattresses, my scatter cushions and couch pillows that left Polokwane in a plastic bag and arriving in CT looking like someone went camping with it coming out of the truck one by one....... Numerous promises to come and see us, to trying to shift the blame that we were not available during office hours to meet, finally sending out a manager to come and view the damages and promising to have all resolved quickly, yip we are still waiting!!!! How do you even repair the damages to our furniture?? <br />Brand new fridge pipes pulled out, brackets missing and deep scratches, couches damaged, speakers damaged, Queen bed base damaged, Double bed mattress damaged, antique cabinet damaged, bar stools damaged, gas heater damaged, lp vinyl player damaged..........<br />Boxes marked "this side up" being packed "that side down". <br />Stop advertising stress free moves and experienced staff if you can't deliver!</p> <p>We didn't even receive a delivery note, isn't that something standard that should be signed to say "all goods received in good order"? Or do you only get one IF your goods are indeed received in good order??????</p>