LOGITECH SUPPORT HAS CLEARLY DETERIORATED DRAMATICALLY

A lady from "support" provided me with incorrect info on an H800 headset. I asked for a technical person and she hung up on me.

I called back, recognised the voice and established the name as VOZENA. Went through the same thing... waited for a supervisor to complain, put me on hold, then came back to say she can't put me through "without a case #". I said - 3 times - there is no case number... this never got far enough to receive one. AGAIN: she hung up on me.

How on earth do I get the correct info/ support from Logitech??

LOGITECH SUPPORT HAS CLEARLY DETERIORATED DRAMATICALLY