Worst Delivery Service Ever!!!!!

I bought nike sneakers from studio 88 . Today Logistical Solutionist sent me an email at 07.10 that they are out for delivery. Its 19.05 now and still no delivery. I took a day off to wait for it and now its a day wasted. No communication from them. Im the one who kept on calling to ask and i was told the driver has the shoes. Worst service ever!!!!