REFUND DELAY

<p>WE ARE A SMALL BUILDING SUPPLY COMPANY WHO WORK ON A COD BASIS WITH SEVERAL SUPPLIERS. IN AUGUST 2016 WE PURCHASED 14 000 CLAY STOCK BRICKS FROM LOGIBRIK TO HAVE THEM DELIVER DIRECTLY TO OUR CLIENTS SITE IN POORTVIEW ,RUIMSIG, UPON DELIVERY OUR CLIENT WAS FURIOUS WITH THE QUALITY OF THE BRICK AND THERE CANCELLED THE SALE AND DEMANDED A REFUND. WE HERE THEN ABLE TO SAVE THE RELATIONSHIP BY HAVING ANOTHER SUPPLIER SEND GOOD QUALITY BRICKS. HOWEVER WE THEN INSTRUCTED LOGIBRIK TO PLEASE COLLECT THE BRICKS AAS THEY ARE UNACCEPTABLE WITH MANY BREAKAGES ETC. LOGIBRIK THEN TOOK ANOTHER MONTH TO COLLECT THESE BRICKS AND TILL TODAY WE HAVE NOT RECIEVED OUR REFUND WHICH HAS A HUGE AFFECT ON OUR GOWING BUSINESS.</p>