Lackluster Locomute Car Rental Can't Refund Money

<p> </p> <p>I recently made use of Locomute for a rental while my car was being repaired through King Price Insurance. I was required to make a deposit of R1,500 when they delivered my car but it has not been refunded. Could you please confirm when this will be refunded. It has now been three months. </p> <p> </p> <p>Overall, their service was good, but waiting for my refund has left a sour taste in my mouth and I am reluctant to ever use them again or refer business to them. So far, I have phoned (lines busy), emailed numerous people six times without ever getting a response, and even messages through their website and social media platforms and never ever recieved a response. </p> <p> </p> <p>Details as follows -</p> <p>01/09/2016 C*LOCUMUTE ********** ********** 98</p> <p> </p> <p>to: Sibusiso Xaba ********** />date: 13 November 2016 at 14:23</p> <p> </p> <p>to: Sibusiso Xaba ********** />date: 17 November 2016 at 16:27</p> <p> </p> <p>To: Sibusiso Xaba ********** ********** ********** ********** />VUYI MAJOLA ********** />Tumisang Marope ********** />lisa m ********** />date: 18 November 2016 at 15:39</p> <p> </p> <p>to: Sibusiso Xaba ********** ********** ********** ********** />VUYI MAJOLA ********** />Tumisang Marope ********** />lisa m ********** />date: 29 November 2016 at 15:24</p> <p> </p> <p>to: Sibusiso Xaba ********** ********** ********** ********** />VUYI MAJOLA ********** />Tumisang Marope ********** />lisa m ********** />Client Care ********** />date: 29 November 2016 at 15:27</p> <p> </p> <p>to: Sibusiso Xaba ********** ********** ********** ********** />VUYI MAJOLA ********** />Tumisang Marope ********** />lisa m ********** />Client Care ********** <p> </p> <p>Why are my emails being ignored?<br />Why has money not been refunded?</p> <p> </p> <p> </p>