Lockmasters ZA STAY AWAY

They will quote you for a call out then when they arrive sell you a lock at a higher price than what they initially stated. Then the owner will tell you a story about how it’s the best lock. The lock was installed, immediately jammed and stopped working. The person they send out then has to call the owner and inform him about the lock so he can decide if the very faulty lock they installed should be changed at their cost, showing how they will try to charge you for a faulty stock item and then try charge you to change the very faulty item. A second lock was installed and it barely lasted two weeks before it broke again. The locking mechanism splits in half and the key gets jammed inside — the very same fault from the first lock that happened minutes after first installation. You then advise the said owner that the lock has become defective just like the first one and he will pretend to “just be an employee” and say he is waiting for the office to make a call as the replacement lock should be approved and their supplier must send them a replacement lock. He will then lie if you send him WhatsApp messages and say his WhatsApp is a community WhatsApp that is on multiple phones to justify ignoring you. Then you will call multiple times and he will either block you or not answer. When he does answer he is rude and tells you his business is very busy and he will tell you when the faulty lock will be attended, as if you are inconveniencing him for not being able to open the door. I spent a week calling daily and when I eventually got a response it was rude and had a don’t care attitude and tell you he is very busy and you will get attended when he deicide's.