WF
Whitney F

1 reviews | Active since Feb 2018

28 Feb 2018, 14:27

Loan Sa - *****ing money - No service from Staff - No respect for clients

So DISGUSTED in the service levels and how Loan SA handle applications. I did a simple online request just to see if i qualify for a loan. No one from LOAN SA called me, no one send me documentation to sign. Basically it was a query! End of the month comes and i am debited R395 for what??? when i did try and query it they email me to pay a cancellation fee of R190. How does the owner and employees of Loan Sa sleep at night knowing you are *****ing and then causing endless problems for reversal of debit orders etc.

No call center agent ever answers their phone, absolutely pathetic service. Loan SA = 100% ****

to LOAN SA: I will be at flagging this to my banks ***** department, I will open a case against you at the police station, you will hear from my lawyer. I will be devoted and committed to ensure that i create awareness on every media platform known to man. Yes, just for R395 but the point is how many 1000's of other people does this happen to. I will stand up for everyone that has ever been ****med by Loan SA

I am sure someone from LOAN SA (It is normally a guy a called "Malcom" if i look at the complaints already logged) that comes up with an excuse or lie of some sort. Well, dear MALCOM i am then awaiting your reply and a letter from Loan Sa to confirm that i never signed for a loan, never actually went through with any application, never said 1 word to 1 consultants BECAUSE THEY NEVER AVAIL TO ANSWER A CALL - was on hold for more than 30 min 3 TIMES.

Looking forward to a reply, not counting on it!

Regards Whitney

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