Still no contact after giving the institution R7100+ to facilitate a loan

I am now putting the company details here as It has been a full week since any communication has been received from them. I just want the R7140.08 I already paid refunded so I can forget this whole ugly mess and carry on with my life.

CAPITEC BANK LOANINN FINANCE DEPARTMENT ACCOUNT NUMBER. *** YOUR ID NO. AS REF. OFFICE LINE: *** Email: ***ne BRANCH CODE 470010 CAPITEC BANK Practice Number/***1 NCR Registration No.:- NCRCP1130 FEE: R4840.08 DATE: 2023/04/25

CAPITEC BANK LOANINN ITC DEPARTMENT ACCOUNT NUMBER. *** YOUR ID NO. AS REF. OFFICE LINE: *** Email: ***ne BRANCH CODE 470010 CAPITEC BANK Practice Number/*** NCR Registration No.:- NCRCP1130 ITC FEE: R2300 DATE: 2023/04/26

Please do not utilize this service. It only causes more stress than you are trying to resolve.