Loan Tracker SA does not log cancellations

So I app**** for whatever product this company offers in 2014, and read the terms and conditions, which stated that you have 7 days grace period to cancel the app. I cancelled on day 4. Now, 6 months later I get an email stating I will be handed over to the attorneys for some payment not made. <br> <br> I responded and stated that I cancelled this application within the specified 7 days. Then I get an email back saying I did not do this. I requested the recordings made to my number twice, and have since not received a response.<br> <br> So tell me, does your company actually cancel apps or do you ***** over all customers like this?? I want those recordings, and all other correspondence between myself and your company (notes made on your systems by your staff iro my app, sms's sent to me etc.) or we can have our attorneys battle this out, or we can simply involve the credit Ombudsman. I expect a response as I have been waiting 2 weeks for a reply on my email.<br> <br> Should your company not deem my request important enough to respond to by COB 17 April 2015, I will lay a complaint with the credit ombud. Please consider providing me with recordings made WHERE I CANCELLED THIS APPLICATION !!!