Unbelievable!!!

<p>I am writing this review totally disgusted and angry. After finding out I had subscribed to this "Service" on the 27 August 2015 (unknowingly, always read the find print) I paid monthly for the entire duration of the subscribtion (1 year) . On the 14th of September I sent an email advising that the service is going to expire and I wish for it to be CANCELLED and NOT RENEWED. Lo & behold another debit order went off my acount for Loantracker on the 26th of October. I have now been told that sent no such email was sent, even after forwarding the same email countless times. I have phoned on MANY occassions to be told that the Finance department is "down" or away on "training", I have also sent countless emails to Loantracker as well as to their complaints department required by LAW of which I have not heard anything since the 11th of this month, even though as per their website they resolve all problems within 96hours. All this for them to return a measly R100.00 which I am sure for a company that makes hundreds of thousands this should not be such an issure, or am I wrong??????</p>