1 reviews | Active since Mar 2017
I HAVE NO IDEA HOW THEY RECEIVED MY PERSONAL DETAILS
<p>THEY HAVE BEEN DEBITING MY ACCOUNT SINCE LAST YEAR, I DONT EVEN KNOW WHAT THEIR SERVICE CONSIST OF, BECAUSE WHEN I CALLED THE CALL CENTRE THE LADY TOLD ME I CANT CANCEL AND HAVE TO PAY THE FULL SUBCRIPTION FEE OF I DONT EVEN KNOW WHAT. AND THAN SHE SAID SHE WILL HANG UP ON THE PHONE IF I DONT LET ME EXPLAIN AND WHEN I DID GIVE HER A CHANCE TO EXPLAIN, I STILL DIDNT UNDERSTAND WHAT SHE WAS TALKING ABOUT. AND THAN SHE SAID I AM HANGING UP AND SHE DID WITHOUT FURTHER EXPLANATION. I STILL DONT UNDERSTAND WHY AM I BEING CHARGED R499 AND AN ADDITIONAL R99 VIA DEBIT ORDER. I WANT TO CANCEL THIS WITH IMMEDIATE EFFECT, AND I WILL NOT BE LIABLE TO PAY A CENT FOR SOMETHING I DONT KNOW ABOUT. THEY HAVE NOT SENT ME ANY MESSAGES OR PACKAGES OR EMAILS. I ONLY RECIEVED 1 SMS AT 10:35 PM LAST NIGHT SAYING IM HANDED OVER TO THE LAWYERS FOR NON PAYMENT. TO TOP IT ALL OF THEY HAVE SUCH RUDE STAFF WORKING IN THE CALL CENTRE THAT CANT EVEN EXPLAIN ABOUT THE PRODUCT AND JUST HUNG UP ON ME WHEN I STARTED TO GET UPSET BECAUSE I DIDNT UNDERSTAND WHAT THEY LADY WAS TALKING ABOUT.</p>
