PATHETIC SERVICE

unfortunately clicked accept on terms and conditions and account incorrectly debited after i cancelled the dubious subscription. was cancelled within 24 hours or agreement. account was debited for months, called to cancel and they say hey it is cancelled, so i ask what about a refund and danny tells me send bank account with amounts deducted, lo and behold they say to me oh its not our ref no we cant refund you. the fact that all the amounts correspond to loan pickers membership fees and registration fees is irrelevant how the hek am i suppose to know about reference numbers on an unauthorised debit!!! PATHETIC SERVICE EVERY TIME I CALL AND WHATS EVEN WORSE THEY NEVER REPLY TO EMAILS AND TRY TO GET OUT OF ACCEPTING RESPONSIBILITY FOR EVERYTHING!!!!