APPLY FOR A LOAN - GET A MANDATE INSTEAD!!!!

<p>I app**** for a personal loan online with Loan Hub, and after forwarding the necessary documents for my loan application I never received a rejection/confirmation of my loan application. Instead I found at the end of June 2016 that my bank account had been debited for the amount of R399.00 for an APPARENT Mandate that I had accepted. I requested a copy of the said Mandate where I asked them to provide proof of acceptance of this Manadate with them. I received the documentation but with no signature authorising them to deduct or apply for a Debit Order against my account for ANY amount of Mandate whatsoever! I have requested an immediate refund of my money, yet I still wait for any response regarding this request. This is ******** and ******* and if this refund is NOT FORTHCOMING from Loan Hub, I will forward ALL information regarding this ******* practice to my Attorney for further action required against Loan Hub, of which such costs will then be claimed back from Loan Hub. Their blatant disregard for the whole reason why one would need to apply for a Personal Loan in the first place is disgusting and then on top of that they still feel it okay to deduct hard-earned money from one's account. Why would one be applying for a Personal Loan in the first place if they could just afford to pay for some Mandate every month when they are barely managing to survive. THIS IS LUDICROUS AND BEYOND ME! I want this resolved immediately!</p>