VULTURES EXPLOITING THE POOR AND NEEDY
<p>Dear Loan Finder SA</p> <p>Herewith, I kindly and urgently demanding you to STOP the debit order, LOANFINDER798960-LFSA- , with IMMEDIATE effect and REFUND the TOTAL AMOUNT (R385 + 2 deductions of R68) of ALL the UNAUTHORISED debit orders.</p> <p>I am receiving NO service and do NOT benefit out of this wastage of my hard earned money. I regard LOANFINDER as a vulture exploiting and abusing poor people. If I do not get a refund within 48 hours, I will take the matter further to the Ombudsman, Consumer Council and National Credit Regulator.</p> <p>I am looking forward to hearing from you.</p> <p> </p>
Thank you for contacting Loan Finder SA.
Our 4 in 1 plan consists of a Financial Counselling Programme, Legal and ID assist, quarterly credit report and loan finding services. The cost for our plan is a once-off initiation fee of R395 and a monthly fee of R68.
As we can see on the system you completed an online application for our services on the Loan Finder SA website 23.11.2015. All correspondence regarding our services, service fees and log in details in order for a client to make use of our services were sent to you via email (*** ) on the 23.11.2016. Our customer care department contact details are also attached to the correspondence and all this information is available on our website.
There is no evidence that you have tried to contact us directly regarding your application or spoken to any of our agents within the customer care department.
We will contact you within the next 72 working hours to resolve this matter.
Kind Regards,
Malcolm.
Thank you for contacting Loan Finder SA.
Our 4 in 1 plan consists of a Financial Counselling Programme, Legal and ID assist, quarterly credit report and loan finding services. The cost for our plan is a once-off initiation fee of R395 and a monthly fee of R68.
As we can see on the system you completed an online application for our services on the Loan Finder SA website 23.11.2015. All correspondence regarding our services, service fees and log in details in order for a client to make use of our services were sent to you via email (*** ) on the 23.11.2016. Our customer care department contact details are also attached to the correspondence and all this information is available on our website.
There is no evidence that you have tried to contact us directly regarding your application or spoken to any of our agents within the customer care department.
We will contact you within the next 72 working hours to resolve this matter.
Kind Regards,
Malcolm.
My computer has been infected with a virus towards the end of last year, which wiped out all data. When it came back from repairs, all my e-mails were also deleted. As a result of this, I never received your e-mails.
My computer has been infected with a virus towards the end of last year, which wiped out all data. When it came back from repairs, all my e-mails were also deleted. As a result of this, I never received your e-mails.
Thank you for contacting Loan Finder SA.
We have tried calling you 03.06.2016 between 4 and 4:20 pm with no answer.
We sent you an email asking for you to please provide us with an alternative contact number and more suitable time to resolve this matter.
Awaiting your response.
Kind Regards,
Malcolm
Thank you for contacting Loan Finder SA.
We have tried calling you 03.06.2016 between 4 and 4:20 pm with no answer.
We sent you an email asking for you to please provide us with an alternative contact number and more suitable time to resolve this matter.
Awaiting your response.
Kind Regards,
Malcolm