USELESS ******

<p>I had given my consent for a once off fee of R395 to be debitted from my account, Afetr being told that i would get access to my credit report and a few other services, cool i thought that might be useful...fast forward a month later...my account has been debitted and i cant access my credit report, there website is pathetic and pointless. everytime i've emailed my complaint to their "customer support" i get a lame response telling me to call their call center. Why the hell do youhave online customer support if i must then phone to get any problems resolved. As a paying customer i shouldnt have to pay for calls to resolve issues that are a result of your terrible customer service...dont even get me started on the loan finding application im convinced they dont even have that service they just lure desperate people in and rake in "value added service fees" problem is theres no service to speak of and definiety no value of any sort. I will be taking further action and reporting to the financial lenders ombudsman because i have not recieved any of the services i am paying for nor are you willing to assist with any complaint. your company was quick to phone me when trying to secure my business but now i must call you when your company *****s up???? BULL****. TERRIBLE TERRIBLE TERRIBLE CUSTOMER SERVICE</p>