1 reviews | Active since Aug 2013
********* business practise
I have concluded they operate an ********* yet legal business practise because:<br> <br> The company has not made the fact that their services are not free prominent on their site and adverts. What is ********* is the failure to draw the attention of the customer to the fact that you will be signed up for a R 395 once off fee and you don't have an option to only take the Free Loan Finding service. You are forced to take a 4 in 1 package that will cost you money either once off or R 59 monthly unaware.<br> <br> Some background:<br> I used the services of Loan Finder SA over the December holidays. The loan was declined and I moved on. In January, I noticed that the bank had charged me a fee for a failed debit by loan finder. I ignored this as the debit did not go through. End of January the company tried again to debit R395 from my account which was unsuccessful. I called the call center where they explained to me that the R 395 was a once off fee for a 4 in 1 package. I protested that I did not sign up for this as i didn't even see in on their site. <br> <br> I hope this serves as a warning to prospective customers that you can't use Loan Finder SA's services for free and only be charged once a loan is ok'd.
Thank you for contacting Loan Finder SA.
As we can see on the system the matter has been resolved within the call centre 04.02.2016 at 9:21AM.
Kind Regards
Malcolm
Thank you for contacting Loan Finder SA.
As we can see on the system the matter has been resolved within the call centre 04.02.2016 at 9:21AM.
Kind Regards
Malcolm
