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LeRoy O

1 reviews | Active since Feb 2015

03 Mar 2015, 08:08

Unauthorized Debit Order

I app**** for their cash loan as advertised, but instead they debited my bank account, now saying it is for ID help and whatever. I cancelled the whole thing via cellphone before it went through, but now they debited my account with R 385.00!!! I already mailed them to refund me the monies, because I do not wish to receive the service of ID help. Why must I call them now, on MY COST, to fix this whole thing?

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Replies (1)
Loan Finder SA
Loan Finder SA's reply03 Mar 2015, 11:23
Official
Hello Lee079,

We have received your complaint via email / on Hellopeter.com and have logged it with our forensics team. We aim to resolve your complaint within the next 72hrs.

Here at Loan Finder SA we value our clients opinion and treat all complaints of any nature, very seriously.

We ask for your patience in this regard, and are confident you will receive positive feedback.

Kind regards
Malcolm