1 reviews | Active since Feb 2015
Unauthorized debit from my account!!!
I recently app**** for a loan but Loan finder kept calling and hassling me, ambushing me into completing an application, hence to debit my account for R395. what i did not understand was where they fit into the loan process? why should there be a third party rendering services on behalf of a Lending Company?? I did not understand at all why they were calling me day after day.<br> they do not send any correspondence, they make you believe that you have been approved for a loan already, there are no documentation in authorizing any debit orders, and they do not explain any debit orders which will be deducted from your account. i have not once given any consent for this to take place!<br> i called today and gave them a piece of my mind, i had my application cancelled and now i was told about a 5 days period in which i must call them back for the refund to be processed! what bull is that!!! oi want my refund ASAP or i will definitely take this matter further, i have sent them emails as well, i want my money back!!!!<br> unauthorized debit orders are not legal and clients are being ambushed into applications and money taken off their accounts! this ******** stops here! i will sue them for much more
We have received your complaint via email / on Hellopeter.com and have logged it with our forensics team. We aim to resolve your complaint within the next 72hrs.
Here at Loan Finder SA we value our clients opinion and treat all complaints of any nature, very seriously.
We ask for your patience in this regard, and are confident you will receive positive feedback.
Kind regards
Malcolm
We have received your complaint via email / on Hellopeter.com and have logged it with our forensics team. We aim to resolve your complaint within the next 72hrs.
Here at Loan Finder SA we value our clients opinion and treat all complaints of any nature, very seriously.
We ask for your patience in this regard, and are confident you will receive positive feedback.
Kind regards
Malcolm
problem was solved and i received my money back! - only that i had to reverse my debit order myself, through my bank!
Loanfinder SA only does refunds within 5 working days, which sucks big time!
problem was solved and i received my money back! - only that i had to reverse my debit order myself, through my bank!
Loanfinder SA only does refunds within 5 working days, which sucks big time!
