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jeremy S
1 reviews | Active since Oct 2011
18 Feb 2016, 19:35
Unauthorised Sign up of unwanted services
I received a email from Loanfindersa stating that I have signed up for a Loan Finding service of which I have no knowledge and that I have consented for them to debit my account. Further more they want a R395 initiation fee and \monthly perpetual agreement fee of R65. I am not interested in any of there services. I received this email today and immediately reported it in terms of the Consumer Protection Act and am posting it on Hello Peter for immediate cancellation.<br> <br> Disgruntled consumer,<br> Jeremy Swarts<br> "
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Loan Finder SA's replyOfficial
19 Feb 2016, 10:11Hello jeremyswarts,
We have received your complaint via email / on Hellopeter.com and have logged it with our forensics team. We aim to resolve your complaint within the next 72hrs.
Here at Loan Finder SA we value our clients opinion and treat all complaints of any nature, very seriously.
We ask for your patience in this regard, and are confident you will receive positive feedback.
Kind regards
Malcolm
We have received your complaint via email / on Hellopeter.com and have logged it with our forensics team. We aim to resolve your complaint within the next 72hrs.
Here at Loan Finder SA we value our clients opinion and treat all complaints of any nature, very seriously.
We ask for your patience in this regard, and are confident you will receive positive feedback.
Kind regards
Malcolm
Loan Finder SA's reply19 Feb 2016, 10:11
Official
Hello jeremyswarts,
We have received your complaint via email / on Hellopeter.com and have logged it with our forensics team. We aim to resolve your complaint within the next 72hrs.
Here at Loan Finder SA we value our clients opinion and treat all complaints of any nature, very seriously.
We ask for your patience in this regard, and are confident you will receive positive feedback.
Kind regards
Malcolm
We have received your complaint via email / on Hellopeter.com and have logged it with our forensics team. We aim to resolve your complaint within the next 72hrs.
Here at Loan Finder SA we value our clients opinion and treat all complaints of any nature, very seriously.
We ask for your patience in this regard, and are confident you will receive positive feedback.
Kind regards
Malcolm