NP
Nazli P

1 reviews | Active since May 2010

26 Feb 2016, 08:53

UNAUTHORISED DEBIT ORDER ON MY ACCOUNT!!

About a month ago i inquired online at LOANFINDERS SA [URL Removed] about a loan! The application form required banking details into which loan amount will be paid. NOWHERE (at least not where a consumer can see it!) did they ask for my permission to debit money from my bank account! In any event, i was not informed of my loan being approved and no money was paid over to me, but this morning my bank account was debited with R395!!! They loaded a debit order on my account without asking my EXPRESS permission! If they had small print it certainly was SMALL enough! I immediately had the debit order reversed and blocked! I will make sure all the relevant authorities know about this thievery!!!

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Replies (1)
Loan Finder SA
Loan Finder SA's reply29 Feb 2016, 10:23
Official
Hello Ms Justice,

We have received your complaint via email / on Hellopeter.com and have logged it with our forensics team. We aim to resolve your complaint within the next 72hrs.

Here at Loan Finder SA we value our clients opinion and treat all complaints of any nature, very seriously.

We ask for your patience in this regard, and are confident you will receive positive feedback.

Kind regards
Malcolm