UNAUTHORISED DEBIT FROM MY BANK ACCOUNT,REFUND!

I WAS GOOGLING LOAN SERVICES AND CAME ACROSS LOAN FINDER SA ONLINE ,THEY REP**** BACK TO ME AND SAID I NEEDED TO REGISTER SO THEY CAN GET LOAN SERVICE PROVIDERS.I COMPLETED MY DETAILS AND SUBMITTED,THEY DID TALK ABOUT A ONCE OFF R395 PAYMENT FOR EXTRA LEGAL AND ID PROTECTION WHICH I DIDNT ASK FOR .TO MY SURPRISE,THE MONEY WAS DEDUCTED FROM MY ACCOUNT ON 27/05/2015 AND I WAS SHOCKD COZ THERE WAS NO SUCH AGREEMENT.THE EXCUSE FROM THEIR SIDE IS ITS A PACKAGE BUT I ONLY NEEDED A LOAN WHICH THEY SAID WAS FREE,I HAVE BEEN EMAILING AND WAS ASKED TO CALL CALL CENTRE *** AND SPOKE TO BRANDON WHO ALSO INSISTED THIS IS A PACKAGE YET THEY DONT CLARIFY YOU CAN SEPERATE THE SERVICES,I WANT MY MONEY BACK!