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avdberg A

1 reviews | Active since May 2016

10 May 2016, 12:44

THEFT VIA DEBIT ORDER - UNAUTHORISED DEBIT FROM MY ACCOUNT

<p>I have not even disclosed my banking details to the company, LoanFinder, yet they managed to take R 395.00 from my account last month.</p> <p>How many thousands of people have thy **********ly obtained money from in this manner.</p> <p>I demand that this transaction be reversed, and the company closed down.</p> <p>It is blatant *****... I have no idea how they could have obtained my banking details to set up this debit order, but it better be resolved before the end of this week, or I will be bringing the authorities into this.</p>

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Replies (1)
Loan Finder SA
Loan Finder SA's reply10 May 2016, 13:54
Official

Thank you for contacting Loan Finder SA.

Our 4 in 1 plan consists of a Financial Counselling Programme, Legal and ID ***ist plan, quaterly credit report and loan finding service.

The cost for this plan is a once off initiation fee of R395 and a monthly fee of R68.

As we can see on the system you have completed an online application on the Loan Finder SA website 08.04.2016.

The contact number for our customer care department is *** and not ***.

That number belongs to a company called Loan Locator SA.

Loan Finder SA has no ***ociation with Loan Locator SA.

With regards to the existing application LFSA*** we will contact you within the next 72 working hours to resolve this matter as we take our complaints seriously.

Kind Regards,

Malcolm