OZ
Olwethu Z

1 reviews | Active since Mar 2013

26 Jan 2016, 04:43

Refund my R395

I checked out their services online earlier in January and I saw nothing about a R395 fee. I wake up this morning to a debit of that amount from my bank account. I obviously would not have authorised this and certainly did not. This is something that they should ask you to authorise and ensure that you are fully aware of what you are getting into. There would not be so many complaints if this was the case.<br> <br> This company needs to refund my money into the exact same bank account from which it was deducted and I need this done immediately. No loan resulted from me checking out these services and I would appreciate it if, AFTER MY REFUND, all my details are removed from their database as I want nothing of their \product offering".<br> <br> I'm sure this will be resolved soonest"

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Replies (1)
Loan Finder SA
Loan Finder SA's reply26 Jan 2016, 16:42
Official
Hello Olwe2thu,

We have received your complaint via email / on Hellopeter.com and have logged it with our forensics team. We aim to resolve your complaint within the next 72hrs.

Here at Loan Finder SA we value our clients opinion and treat all complaints of any nature, very seriously.

We ask for your patience in this regard, and are confident you will receive positive feedback.

Kind regards
Malcolm