DB
Deirdre B
1 reviews | Active since Apr 2013
25 Jan 2016, 13:31
R395 Just taken without approval
I just saw on my account that they took R395 from my account. No where did I approve this or saw anything about a fee. I app**** for a free loan finder service - did they application and then I get this surprise. I will report this to everyone possible as this should go to the ombudsman.
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Loan Finder SA's replyOfficial
25 Jan 2016, 13:41Hello dburger73,
We have received your complaint via email / on Hellopeter.com and have logged it with our forensics team. We aim to resolve your complaint within the next 72hrs.
Here at Loan Finder SA we value our clients opinion and treat all complaints of any nature, very seriously.
We ask for your patience in this regard, and are confident you will receive positive feedback.
Kind regards
Malcolm
We have received your complaint via email / on Hellopeter.com and have logged it with our forensics team. We aim to resolve your complaint within the next 72hrs.
Here at Loan Finder SA we value our clients opinion and treat all complaints of any nature, very seriously.
We ask for your patience in this regard, and are confident you will receive positive feedback.
Kind regards
Malcolm
Loan Finder SA's reply25 Jan 2016, 13:41
Official
Hello dburger73,
We have received your complaint via email / on Hellopeter.com and have logged it with our forensics team. We aim to resolve your complaint within the next 72hrs.
Here at Loan Finder SA we value our clients opinion and treat all complaints of any nature, very seriously.
We ask for your patience in this regard, and are confident you will receive positive feedback.
Kind regards
Malcolm
We have received your complaint via email / on Hellopeter.com and have logged it with our forensics team. We aim to resolve your complaint within the next 72hrs.
Here at Loan Finder SA we value our clients opinion and treat all complaints of any nature, very seriously.
We ask for your patience in this regard, and are confident you will receive positive feedback.
Kind regards
Malcolm