SM
Sheila M
1 reviews | Active since Mar 2015
07 Dec 2015, 13:13
R395 deduction
Good Day,<br> <br> Loanfinder deducted R395 from my account end of November. I e-mailed them to ask what it was for. This is their response. I have nothing in writing or contract with them. Please help me with this.<br> <br> Dear Sheila Mninzi<br> Thank you for contacting LoanFinder S.A. We are happy to help you.<br> Please be advised that the R395 deducted from you account is a once-off service fee for your Legal and I.D Assist Plan and the Credit Crunch Report. The loan finding service is free. These services will be available for you for the next 24 months, after which they will expire
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Loan Finder SA's replyOfficial
07 Dec 2015, 13:42Hello shillzmni,
Thank you for contacting Loan Finder SA.
The above mentioned is an explanation of our services and the once off fee of R395.
We as Loan Finder SA respond to your complaint and resolve the matter.
The complaint has been logged with our Forensics Department and we aim to resolve the matter within the next 72 hours.
We ask for your patience in this regard and are confident you will receive positive feedback.
Kind Regards
Malcolm
Thank you for contacting Loan Finder SA.
The above mentioned is an explanation of our services and the once off fee of R395.
We as Loan Finder SA respond to your complaint and resolve the matter.
The complaint has been logged with our Forensics Department and we aim to resolve the matter within the next 72 hours.
We ask for your patience in this regard and are confident you will receive positive feedback.
Kind Regards
Malcolm
Loan Finder SA's reply07 Dec 2015, 13:42
Official
Hello shillzmni,
Thank you for contacting Loan Finder SA.
The above mentioned is an explanation of our services and the once off fee of R395.
We as Loan Finder SA respond to your complaint and resolve the matter.
The complaint has been logged with our Forensics Department and we aim to resolve the matter within the next 72 hours.
We ask for your patience in this regard and are confident you will receive positive feedback.
Kind Regards
Malcolm
Thank you for contacting Loan Finder SA.
The above mentioned is an explanation of our services and the once off fee of R395.
We as Loan Finder SA respond to your complaint and resolve the matter.
The complaint has been logged with our Forensics Department and we aim to resolve the matter within the next 72 hours.
We ask for your patience in this regard and are confident you will receive positive feedback.
Kind Regards
Malcolm