poor service

I made an application on line during December and you promised it will take only 48 hours.<br> up until now there are still agents that call me to subscribe for your services, of which you have deducted R399 already.<br> I am still waiting for the results of the loan application I made and I am not happy with how you treat customers because its been two months already waiting for your response, instead your agents are calling me and promise that someone will call for the loan.<br> <br> I am really disappointed with how you have handle my application, especially on your website you sounded more of a helping institution and my banking details are with you which is not safe at all. <br> <br> now that you wont be able to help me ,please clear all my details and stop debiting my bank account .<br> <br> regards <br> <br> Sylvester