kR
kgomotso R
1 reviews | Active since Feb 2016
23 Feb 2016, 07:42
my account was debited with 395.00
I was viewing information about the company didn't apply for anything or do any agreement with them regarding the amount that was debited from my account next thing the amount of 395.00 wad debited from my account for what I don't know<br> <br> I want my money back and I want them to erase my banking details I don't want anything to do with them this isn't how business is done
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Loan Finder SA's replyOfficial
23 Feb 2016, 11:04Hello kratlhogo,
Thank you for contacting Loan Finder SA.
As we can see on the system you have completed an online application on the Loan Finder SA website on the 08.02.2016 and you contacted the customer care department on the same day where as the services has been explained to you and the purpose of the once off fee of R395.
Today you have spoken to a customer care consultant where as the application has been cancelled (23.02.2016) and they have advised you to contact them again within the next 5 working days to be assisted with the refunds process.
We will contact you within the next 48 working hours.
Kind Regards,
Malcolm
Thank you for contacting Loan Finder SA.
As we can see on the system you have completed an online application on the Loan Finder SA website on the 08.02.2016 and you contacted the customer care department on the same day where as the services has been explained to you and the purpose of the once off fee of R395.
Today you have spoken to a customer care consultant where as the application has been cancelled (23.02.2016) and they have advised you to contact them again within the next 5 working days to be assisted with the refunds process.
We will contact you within the next 48 working hours.
Kind Regards,
Malcolm
Loan Finder SA's reply23 Feb 2016, 11:04
Official
Hello kratlhogo,
Thank you for contacting Loan Finder SA.
As we can see on the system you have completed an online application on the Loan Finder SA website on the 08.02.2016 and you contacted the customer care department on the same day where as the services has been explained to you and the purpose of the once off fee of R395.
Today you have spoken to a customer care consultant where as the application has been cancelled (23.02.2016) and they have advised you to contact them again within the next 5 working days to be assisted with the refunds process.
We will contact you within the next 48 working hours.
Kind Regards,
Malcolm
Thank you for contacting Loan Finder SA.
As we can see on the system you have completed an online application on the Loan Finder SA website on the 08.02.2016 and you contacted the customer care department on the same day where as the services has been explained to you and the purpose of the once off fee of R395.
Today you have spoken to a customer care consultant where as the application has been cancelled (23.02.2016) and they have advised you to contact them again within the next 5 working days to be assisted with the refunds process.
We will contact you within the next 48 working hours.
Kind Regards,
Malcolm