Money Taken

When logging onto the Loanfindersa website, you read of the 4-in-1 service, and ALL that they provide.<br> I have not been able to find the part where they charge in initiation fee of R 395 that was deducted from my account.<br> When you try to phone the numbers provided, a computerized answering service keeps you on hold for 5 Minutes, at which point the line dies.<br> <br> Their FAQ page states the following:<br> <br> ----<br> Question: Why has LoanFinder SA debited money from my bank account?<br> <br> Answer: At LoanFinder SA we offer a 4-in-1 Plan. You get access to our free loan-finding service immediately, our 24-hour Legal and ID Assist service upon completion of your application, quarterly comprehensive credit reports and a financial counselling programme for an affordable fee. The money we have deducted from your account is the once-off initiation fee of R395 for our 4-in-1 plan. LoanFinder SA will only debit your account if you have expressly given us permission to do so. If, for some reason, you feel that this money was taken from you in error, or you suspect ********** activity with your personal details, please contact us.<br> -----<br> <br> I DEMAND A FULL REFUND!!!