1 reviews | Active since Jun 2016
Misselling
<p>Hi There</p> <p> </p> <p>Ive had to cancel a debit order which has been going off my account for a few months now. When trying to get hold of the call centre i get no answer, could you please cancel this so called "agreement" ive apparently entered into with immediate effect as i was completely unaware of this. How many others are you catching by doing this.</p> <p> </p> <p>Thank you kindly.</p>
Good Day Tyrone Kunneke
Thank you for contacting Loan Finder SA.
Our 4-in-1 Plan consists of a Financial Counselling Programme, Legal and ID Assist, quarterly credit report and free loan-finding service. The cost for the plan is a once-off initiation fee of R395, with a monthly fee of R68. The loan-finding service is offered to you upfront and the Legal and ID Assist is activated immediately upon completion of the application, as we are confident in our service and would like you, as a member, to be covered for any legal advice and/or ID *****.
As we can see on the system you have completed an online application applying for our services on the 7th March 2016 via our Loan Finder SA web site.
Loan Finder SA values our clients feedback and takes complaints of any nature very seriously.
We will contact you within the next 72 working hours to resolve this matter.
Kind regards,
Malcolm
Good Day Tyrone Kunneke
Thank you for contacting Loan Finder SA.
Our 4-in-1 Plan consists of a Financial Counselling Programme, Legal and ID Assist, quarterly credit report and free loan-finding service. The cost for the plan is a once-off initiation fee of R395, with a monthly fee of R68. The loan-finding service is offered to you upfront and the Legal and ID Assist is activated immediately upon completion of the application, as we are confident in our service and would like you, as a member, to be covered for any legal advice and/or ID *****.
As we can see on the system you have completed an online application applying for our services on the 7th March 2016 via our Loan Finder SA web site.
Loan Finder SA values our clients feedback and takes complaints of any nature very seriously.
We will contact you within the next 72 working hours to resolve this matter.
Kind regards,
Malcolm
I think that this is absolutley ridiculous when someone hasnt used your services nor received any email stating this. R395 that went off my account on the 24/03 and then three amounts of R68 aswell which i was unaware of until recently when my finance lady worked through my account. I exoect to be refunded the amount of R589 asap otherwise i will be taking this further.
I appreciate your response and look forward to hearing from you.
I think that this is absolutley ridiculous when someone hasnt used your services nor received any email stating this. R395 that went off my account on the 24/03 and then three amounts of R68 aswell which i was unaware of until recently when my finance lady worked through my account. I exoect to be refunded the amount of R589 asap otherwise i will be taking this further.
I appreciate your response and look forward to hearing from you.
Thank you Loan finder for the prompt response.
I spoke to Nuraan and she informed me of the procedures to follow, i will be eagerly waiting to see the money reflecting in my account from the 08-07-2016.
Good response time and friendly operators.
Thank you Loan finder for the prompt response.
I spoke to Nuraan and she informed me of the procedures to follow, i will be eagerly waiting to see the money reflecting in my account from the 08-07-2016.
Good response time and friendly operators.
Good Day Tyrone Kunneke
Thank you for contacting Loan Finder SA.
We appreciate your feedback and happy to say that this case has been resolved.
Kind regards,
Malcolm
Good Day Tyrone Kunneke
Thank you for contacting Loan Finder SA.
We appreciate your feedback and happy to say that this case has been resolved.
Kind regards,
Malcolm