1 reviews | Active since Oct 2010
Loanfinder ****!!!
<p>I was searching online for a loan and I filled my details on the Loanfinder website. The next day I received an email and in it was that there is a cooling off period of seven days, I immediately rep**** with all my details staing that I was cancelling the contract with immediate effect. Especially when I saw all the comments on Hellopeter and other websites regarding Loanfinder. Up till now thay have never acknowledged receipt of my email but at the end of May they debited my account of R395 which I immediately reversed as they had no right to take my money. I have not used their services and I never will.</p>
Thank you for contacting Loan Finder SA.
Our 4 in 1 plan consists of a Financial Counselling Programme, Legal and ID assist plan, quarterly credit report and loan finding services. The cost of the plan is a once-off initiation fee of R395 and a monthly fee of R68.
As we can see on the system you have completed an online application the 11.05.2016.
All cancellations are done within the customer care department and all emails where as clients request cancellation are advised to contact the call centre.
There is no evidence that you have contacted our customer care department to be assisted with your request.
We will contact you within the next 72 working hours.
Kind Regards,
Malcolm
Thank you for contacting Loan Finder SA.
Our 4 in 1 plan consists of a Financial Counselling Programme, Legal and ID assist plan, quarterly credit report and loan finding services. The cost of the plan is a once-off initiation fee of R395 and a monthly fee of R68.
As we can see on the system you have completed an online application the 11.05.2016.
All cancellations are done within the customer care department and all emails where as clients request cancellation are advised to contact the call centre.
There is no evidence that you have contacted our customer care department to be assisted with your request.
We will contact you within the next 72 working hours.
Kind Regards,
Malcolm
Thank you for the response.Customer Care called me and the matter has been settled.
Thank you for the response.Customer Care called me and the matter has been settled.