1 reviews | Active since Jul 2011
Loan Finder SA is a ****/I feel ******
In Nov 15 I was looking for a loan and came across Loan Finder SA. I thought I was signing up for a loan finding service for free. Little did I know that I had invited wolves into my pockets. I was not notified within service days that I was going to be charged. Very convenient for Loan Finder SA.<br> <br> Then my acc was debited with R399. I told them that I wanted out. I was told I need to pay R603 to cancel. I then requested a payment plan. I was then handed over to Lifestyle Legal (collection agency). I have received threatening e-mails that I will be subjected to \punitive legal action\" if I don't pay within 7 days. I am currently on debt review. <br> <br> I feel ****** by Loan Finder SA!!! I am in the process of laying a complaint with the Advertising Standards Agency and the National Consumer Council. I am also going to lay a complaint with the Cape Legal Board for the threats received from Lifestyle Legal.<br> <br> Loan Finder SA needs to stop calling themselves a loan finding service to lure people. The webpage should state that its a legal aid type business. It is ********* to lure people by lies. Sies!!!!!"
Thank you for contacting Loan Finder SA.
Our 3-in-1 Plan consists of our 24-month Legal and ID Assist, full credit report and free loan-finding service. The cost for the plan is a once-off R395. The loan-finding service is offered to you upfront and the credit report is available upon completion of the application, as you do not pay for these services. The Legal and ID Assist service activates once the fee has been paid.
Our services has been updated as of 1 February 2016 and is clearly stated on our website on the home page.
We do not hand over clients to attorneys for collections or send threatening emails regarding collections as we are a service provider and not a credit provider. We do not bind our clients to our services.
As we can see on the system you have not spoken to anyone from our company/call centre regarding a web application you created on the 24.11.2015 and disputed the once off fee on the 18.12.2016.
Kind Regards
Malcom
Thank you for contacting Loan Finder SA.
Our 3-in-1 Plan consists of our 24-month Legal and ID Assist, full credit report and free loan-finding service. The cost for the plan is a once-off R395. The loan-finding service is offered to you upfront and the credit report is available upon completion of the application, as you do not pay for these services. The Legal and ID Assist service activates once the fee has been paid.
Our services has been updated as of 1 February 2016 and is clearly stated on our website on the home page.
We do not hand over clients to attorneys for collections or send threatening emails regarding collections as we are a service provider and not a credit provider. We do not bind our clients to our services.
As we can see on the system you have not spoken to anyone from our company/call centre regarding a web application you created on the 24.11.2015 and disputed the once off fee on the 18.12.2016.
Kind Regards
Malcom
