AL
Anthenette L
1 reviews | Active since Feb 2011
21 Aug 2015, 16:16
Loan Finder Deducts money without permission
Good Day<br> <br> I'm appalled that this company will deduct money without the client's permission. The client was enquiring regarding a loan. And they started deducting money. amount of R395. Client never received a loan and called your call centre. We were told that it was a once off activation fee to have access to the service. My client was not aware of this fee and DEMANDS her money back. She no longer wishes to do business with Loan Finder SA. Cause how can you take money from someone that has none. This is a ******* service. Pay back this client. Her name is Nwabisa Mbokodwana. Please sort this out ASAP.
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Replies (1)Loan Finder SA's replyOfficial
24 Aug 2015, 08:55Hello BlackButt,
We have received your complaint via email / on Hellopeter.com and have logged it with our forensics team. We aim to resolve your complaint within the next 72hrs.
Here at Loan Finder SA we value our clients opinion and treat all complaints of any nature, very seriously.
We ask for your patience in this regard, and are confident you will receive positive feedback.
Kind regards
Malcolm
We have received your complaint via email / on Hellopeter.com and have logged it with our forensics team. We aim to resolve your complaint within the next 72hrs.
Here at Loan Finder SA we value our clients opinion and treat all complaints of any nature, very seriously.
We ask for your patience in this regard, and are confident you will receive positive feedback.
Kind regards
Malcolm
Loan Finder SA's reply24 Aug 2015, 08:55
Official
Hello BlackButt,
We have received your complaint via email / on Hellopeter.com and have logged it with our forensics team. We aim to resolve your complaint within the next 72hrs.
Here at Loan Finder SA we value our clients opinion and treat all complaints of any nature, very seriously.
We ask for your patience in this regard, and are confident you will receive positive feedback.
Kind regards
Malcolm
We have received your complaint via email / on Hellopeter.com and have logged it with our forensics team. We aim to resolve your complaint within the next 72hrs.
Here at Loan Finder SA we value our clients opinion and treat all complaints of any nature, very seriously.
We ask for your patience in this regard, and are confident you will receive positive feedback.
Kind regards
Malcolm
