JR
Jennifr R

1 reviews | Active since Nov 2011

29 Feb 2016, 14:18

*******/********** DEBIT ORDER

I enquired about a loan at LOANFINDERS SA. <br> The application form required banking details into which the loan amount will be paid. <br> I declined the offer since the loan amount offered was only R10,000. This morning I received a debit order loaded against my bank account for an amount of R395 PER MONTH, and the debit order went through. <br> Do you want to charge me R395 per month for one unsuccessful inquiry? <br> I did not give any permission for any debit order or transactional amount to be charged. I did not even receive a loan or any money from you or any other financial institution. This is not only *******, this is **********.<br> If you do not correct this immediately, I will inform the WHOLE WORLD of your ******* actions, starting today and further corrective actions will be taken.

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Replies (1)
Loan Finder SA
Loan Finder SA's reply29 Feb 2016, 15:03
Official
Hello Jennifer.****r,

Thank you for contacting Loan Finder SA.

Please be advised that the R395 deducted from you account is a once-off service fee for your Legal and I.D Assist Plan and the Credit Crunch Report. The loan finding service is free.

These services will be available for you for the next 24 months, after which they will expire.

The Credit Crunch Report and the loan finding service were available immediately upon acceptance of your application for our services.

As we can see on the system you have created an online application on our Loan Finder SA website on the 23.01.2016.

We will be in contact with you within the next 72 working hours.

Kind Regards,
Malcolm