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<p>\this company "tells" you about the 4-in-1 plan, but never ever says - do you give us permission to debit your account or please note that your account will be debited. they sell it as an add-on -IF you take up a loan - which I never did.</p> <p> </p> <p>I was debited with R395 & R397 in one day. I am taking you guys to Carte Blanche and everyone else who will listen and hopoefully do something about it</p> <p> </p> <p>you **** people when they are at their lowest. shame on you</p>
Thank you for contacting Loan Finder SA.
Our 4 in 1 plan consists of a Financial Counselling Programme, Legal and ID Assist plan, quarterly credit report and loan finding services. The cost for the plan is a once-off initiation fee of R395 and a monthly fee of R68.
As we can see on the system you have completed an online application for our services on the Loan Finder SA website 23.05.2016- Reference LFSA***.
Due to our website being fully secured with the latest and most powerful SSL 128-bit encrytion technology by the company Thawte all information captured on our webiste is the information the client has captured. The final stage of the application process is acceptance of our Terms of Services, where it clearly states the services we provide, service fees and authorisation (mandate) for the services to apply to a client once the application for our services has been completed and accepted. Essentially a virtual/electronic mandate is given.Only once a client accepts our Terms of Services can the clients informtaion be saved as a completed application on our data base.
After acceptance of our services our system automatically sends out correspondence via text message and email confirming acceptance and attached the Terms of Services that were agreed to. Along with that we provide clients with log in details to make use of the services on our Client Zone and our customer care department contact details to contact us for further assistance regarding our services.
Loan Finder SA explaination of services, service fees, privacy policy and terms and conditions are all available on the website before a client completes an application. Our call centre contact information and online email support information is also available should a client have any questions before applying for our services.
We will contact you within the next 72 working hours in order to resolve your complaint as we take all complaints of any nature seriously.
Kind Regards,
Malcolm
We will con
Thank you for contacting Loan Finder SA.
Our 4 in 1 plan consists of a Financial Counselling Programme, Legal and ID Assist plan, quarterly credit report and loan finding services. The cost for the plan is a once-off initiation fee of R395 and a monthly fee of R68.
As we can see on the system you have completed an online application for our services on the Loan Finder SA website 23.05.2016- Reference LFSA***.
Due to our website being fully secured with the latest and most powerful SSL 128-bit encrytion technology by the company Thawte all information captured on our webiste is the information the client has captured. The final stage of the application process is acceptance of our Terms of Services, where it clearly states the services we provide, service fees and authorisation (mandate) for the services to apply to a client once the application for our services has been completed and accepted. Essentially a virtual/electronic mandate is given.Only once a client accepts our Terms of Services can the clients informtaion be saved as a completed application on our data base.
After acceptance of our services our system automatically sends out correspondence via text message and email confirming acceptance and attached the Terms of Services that were agreed to. Along with that we provide clients with log in details to make use of the services on our Client Zone and our customer care department contact details to contact us for further assistance regarding our services.
Loan Finder SA explaination of services, service fees, privacy policy and terms and conditions are all available on the website before a client completes an application. Our call centre contact information and online email support information is also available should a client have any questions before applying for our services.
We will contact you within the next 72 working hours in order to resolve your complaint as we take all complaints of any nature seriously.
Kind Regards,
Malcolm
We will con