1 reviews | Active since May 2016

06 May 2016, 12:41

DONT use this company - pls be warned

I have app**** online for a loan with Loan Finder SA - i received a sms from my bank today saying that Loan finder sa deducted R 395 off my account - i never gave them my bank details..how did they manage to get my bank account details ?? i am in shock. I called them and they say i gave them my bank details online - i never gave them my bank details online - i never share my bank details online. i am passing this on to my lawyer - they also claim to take a monthly fee of R 60 - read all the fine print before you make use of this company.

0
Replies (3)
Loan Finder SA
Loan Finder SA's reply06 May 2016, 12:59
Official

Thank you for contacting Loan Finder SA.

Our 4 in 1 plan consists of a Financial Counsellig Programme, Legal and ID assist plan, quarterly credit report service and free loan finding service. The cost for the plan is a once off initiation fee of R395 with a monthly fee of R68.

All our services are explained on our website and all clients have an opportunity to contact our call centre to ask any queries they may have regarding our services before completing any application for our services.

As we can see on the system you have contacted our customer care department on 03.05.2016 and as per your request the application has been cancelled 03.05.2016.

We will contact you within the next 72 working hours in order to resolve your complaint as we take all complaints seriously.

Kind Regards,

Malcolm

's update06 May 2016, 13:03
Reviewer Update
it states very clearly that it is a free service - PLEASE ...PLEASE..I DARE YOU...Explain how you got my bank details ? its been handed over to my lawyer.
Loan Finder SA
Loan Finder SA's reply10 May 2016, 11:44
Official

Thank you for your co-operation regarding this matter.

As per our telephonic conversation we have just sent an email regarding the outcome - 10.05.2016 1:42pm.

Have a good day.

Kind Regards,

Malcolm