CC
Cherie C
1 reviews | Active since Feb 2014
18 Apr 2016, 15:01
DISGUSTED
I have been frantically trying to get a loan for the past 3 weeks so that my fiance and I can get married... I happened to have app**** online to about 40 different places until I came across these guys who NOW tell me I HAVE to pay for their services without having me sign something first. Number 2, they don't care if you get the loan or not, they just say oh well we've sent it off to our loan places and they will contact you directly. What absolute *******.... this company is disgusting and now preying on people who don't have money to spend on things like this. I want this resolved and you will NOT debit my account at any time.
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Loan Finder SA's replyOfficial
18 Apr 2016, 15:13Hello CherieC,
Thank you for contacting Loan Finder SA.
Our 4-in-1 Plan consists of a Financial Counselling Programme, Legal and ID Assist, quarterly credit report and free loan-finding service. The cost for the plan is a once-off initiation fee of R395, with a monthly fee of R68. The loan-finding service is offered to you upfront and the Legal and ID Assist is activated immediately upon completion of the application, as we are confident in our service and would like you, as a member, to be covered for any legal advice and/or ID *****.
As we can see on the system you have contacted our customer care department on the 18.04.2016 where as these services has been explained to you and where our customer care department advised you to apply with another lender and make use of the services on the Client Zone.
We will contact you within the next 72 working hours.
Kind Regards,
Malcolm
Thank you for contacting Loan Finder SA.
Our 4-in-1 Plan consists of a Financial Counselling Programme, Legal and ID Assist, quarterly credit report and free loan-finding service. The cost for the plan is a once-off initiation fee of R395, with a monthly fee of R68. The loan-finding service is offered to you upfront and the Legal and ID Assist is activated immediately upon completion of the application, as we are confident in our service and would like you, as a member, to be covered for any legal advice and/or ID *****.
As we can see on the system you have contacted our customer care department on the 18.04.2016 where as these services has been explained to you and where our customer care department advised you to apply with another lender and make use of the services on the Client Zone.
We will contact you within the next 72 working hours.
Kind Regards,
Malcolm
Loan Finder SA's reply18 Apr 2016, 15:13
Official
Hello CherieC,
Thank you for contacting Loan Finder SA.
Our 4-in-1 Plan consists of a Financial Counselling Programme, Legal and ID Assist, quarterly credit report and free loan-finding service. The cost for the plan is a once-off initiation fee of R395, with a monthly fee of R68. The loan-finding service is offered to you upfront and the Legal and ID Assist is activated immediately upon completion of the application, as we are confident in our service and would like you, as a member, to be covered for any legal advice and/or ID *****.
As we can see on the system you have contacted our customer care department on the 18.04.2016 where as these services has been explained to you and where our customer care department advised you to apply with another lender and make use of the services on the Client Zone.
We will contact you within the next 72 working hours.
Kind Regards,
Malcolm
Thank you for contacting Loan Finder SA.
Our 4-in-1 Plan consists of a Financial Counselling Programme, Legal and ID Assist, quarterly credit report and free loan-finding service. The cost for the plan is a once-off initiation fee of R395, with a monthly fee of R68. The loan-finding service is offered to you upfront and the Legal and ID Assist is activated immediately upon completion of the application, as we are confident in our service and would like you, as a member, to be covered for any legal advice and/or ID *****.
As we can see on the system you have contacted our customer care department on the 18.04.2016 where as these services has been explained to you and where our customer care department advised you to apply with another lender and make use of the services on the Client Zone.
We will contact you within the next 72 working hours.
Kind Regards,
Malcolm