SK
Shaun K
1 reviews | Active since Aug 2014
28 Sept 2015, 07:16
Deduction without authorisation
I made an enquiry about a loan and was asked to forward documents, but did not submit my bankstatement yet. Last night an amount of R395.00 was deducted from my bank account without consent or any explanation to me. I would like to know why monies were deducted from my account without my knowledge and how can they deduct monies from my account without me even signing a contract? I would like the monies to be refunded into my account before the end of the day. They just read your e-mails but don't reply to it. What is the R395.00 for?
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Loan Finder SA's replyOfficial
28 Sept 2015, 09:11Hello Coolcat5114,
We have received your complaint via email / on Hellopeter.com and have logged it with our forensics team. We aim to resolve your complaint within the next 72hrs.
Here at Loan Finder SA we value our clients opinion and treat all complaints of any nature, very seriously.
We ask for your patience in this regard, and are confident you will receive positive feedback.
Kind regards
Malcolm
We have received your complaint via email / on Hellopeter.com and have logged it with our forensics team. We aim to resolve your complaint within the next 72hrs.
Here at Loan Finder SA we value our clients opinion and treat all complaints of any nature, very seriously.
We ask for your patience in this regard, and are confident you will receive positive feedback.
Kind regards
Malcolm
Loan Finder SA's reply28 Sept 2015, 09:11
Official
Hello Coolcat5114,
We have received your complaint via email / on Hellopeter.com and have logged it with our forensics team. We aim to resolve your complaint within the next 72hrs.
Here at Loan Finder SA we value our clients opinion and treat all complaints of any nature, very seriously.
We ask for your patience in this regard, and are confident you will receive positive feedback.
Kind regards
Malcolm
We have received your complaint via email / on Hellopeter.com and have logged it with our forensics team. We aim to resolve your complaint within the next 72hrs.
Here at Loan Finder SA we value our clients opinion and treat all complaints of any nature, very seriously.
We ask for your patience in this regard, and are confident you will receive positive feedback.
Kind regards
Malcolm