Deducting without permission

I am disgusted that you just deduct money from people's accounts without their permission. Do you think we wouldn't notice R395 being deducted from our accounts. I did not receive anything from you guys, did not sign up for anything and did not complete my registration. I want my money back and not in 72 hours because I'm going to take legal action as you have just taken food out of my kids mouths. Contact me urgently on ***.