AM
Andrea M

1 reviews | Active since Oct 2010

07 Jan 2016, 12:17

Debited my account when service is free???

On the 22 December 2015 my account was debited by R395.00 after Loanfinder clearly states your loan services are free? If it's free then why debit my account? Where is my signature that gives you the right to debit my account and if not a signature a recorded telephone call stating that you will be debiting my account. <br> <br> I want my account credited with immediate effect!!! This is completely and utterly ridiculous!!! <br>

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Replies (1)
Loan Finder SA
Loan Finder SA's reply12 Jan 2016, 15:50
Official
Hello andream,

We have received your complaint via email / on Hellopeter.com and have logged it with our forensics team. We aim to resolve your complaint within the next 72hrs.

Here at Loan Finder SA we value our clients opinion and treat all complaints of any nature, very seriously.

We ask for your patience in this regard, and are confident you will receive positive feedback.

Kind regards
Malcolm